Correcting Zoho.eu registrations and placing them back on Pexion's Zoho.com

Correcting Zoho.eu registrations and placing them back on Pexion's Zoho.com

Issue:  When a user logs onto Zoho there is NO data

Reason:  Likely that they have created their own organisation and probably on the zoho.eu domain not zoho.com

Remedy:

1. Logon as the super-admin to the 'rogue' organisation
2. Go to mail.zoho.eu
3. Select Control Panel
4. Go to Dashboard and delete the organisation (you will need the super-admin password)
5. Go Accounts Tab
6. Chose My Profile Info 
7. Settings
7. Close the Account

Re-register the rougue user on zoho.com 

    • Related Articles

    • Using IMAP for Zoho mail integration from Xicon

      Settings - other eMail and the IMAP option Server Name = webmail.pexion.com Incoming mailserver port is 993 with SSL User name = pexion.com\firstname.lastname Outgoing server credentials are the same as Incoming Port is 587 and select TLS (transport ...

    • Zoho CRM +

      Zoho have introduced a CRM Bundle for $60 a month. This includes Desk, CRM, Sales IQ, Motivator, Reports, Projects, Campaigns, Social, Motivator and SalesInBox... Zoho CRM Plus: https://www.zoho.com/crm/crmplus/image/CRMplus-features.pdf At this ...

    • Zoho Change User Account

      Objective:  To ADD new user account and swap content from an existing account Example used in this KB:  Giuseppe.Ponti@redgic.com to giuseppe.ponti@pexion.com Reason: @pexion.com had been deployed on a separate Zoho DB - a temporary account was ...

    • Inviting Users to Zoho Connect

      Users - Internal and External (guests) when invited to a Zoho Connect Group / Board for the first time receive an email with Welcome and a first choice JOIN. Regrettably, there is also a second option, an URL, that if selected sets up a NEW instance ...

    • Zoho Help and Knowledge Base for ALL products

      https://help.zoho.com/portal/home